Must the date of stay be specified when ordering?
No, you just need to indicate the type of stay and its length in the order form. The date can be set later when making a binding reservation by phone or email. We recommend making a reservation in advance in order to ensure free capacity in Villa Element.
When must the voucher be redeemed?
The gift voucher is valid for 1 year from the date of issue.
Can I use the voucher throughout the year?
The gift voucher cannot be redeemed during Advent.
How can the voucher be paid?
The gift voucher can be paid by transfer to the account listed in the Contact tab and also in the confirmation that will be sent to you by email. The voucher must be paid within 7 days after receiving the confirmation email, otherwise it becomes invalid.
When and how will the voucher be delivered?
The gift voucher will be delivered to you by email in pdf format immediately after ordering or in printed form by post, if you wish.
How can I order a voucher?
The gift voucher can be ordered by email info@vilaelement.cz or by phone at +420 604 995373
Can I buy groceries somewhere near the Villa?
There are two supermarkets within walking distance of Villa Element (Billa, Lídl), which are open daily until 8:00 p.m., including weekends. The Kaufland supermarket is open daily until 10 p.m.
What can be done in Jeseník?
The Jeseníky area is a beautiful mountain paradise. It provides a wide range of opportunities for sports and cultural activities, relaxation, trips and entertainment. In the surroundings of the town of Jeseník, you will find ski resorts for all winter sports, kilometers of well-marked cycle routes and hiking trails. Other attractive activities are the possibility of fishing, horse riding or a ropes course. Jeseník has long been a sought-after destination thanks to its spa history, but also a wide range of cultural and social events.
Is Villa Element suitable for a holiday with children?
Yes. Villa Element is aimed at all those who like active rest in the mountains with above-standard living comfort. The villa is equipped for relaxation (sauna, wine cellar, terrace with grill, fireplace) and entertainment (children's playground, large trampoline, game room with table tennis, darts) for adults and children. Children's chairs and cots are a matter of course.
Can I use the common areas of the Villa?
Yes, during your stay, the premises of the cellar with a kitchen, a sauna with a rest room, a games room with table tennis and darts are available to you. The exterior of the Villa offers you a spacious terrace with a grill, a fireplace with seating, a trampoline and a children's playground.
No, you just need to indicate the type of stay and its length in the order form. The date can be set later when making a binding reservation by phone [...]
The gift voucher can be paid by transfer to the account listed in the Contact tab and also in the confirmation that will be sent to you by email. The [...]
The gift voucher will be delivered to you by email in pdf format immediately after ordering or in printed form by post, if you wish.
The gift voucher can be ordered by email info@vilaelement.cz or by phone at +420 604 995373
There are two supermarkets within walking distance of Villa Element (Billa, Lídl), which are open daily until 8:00 p.m., including weekends. The Kaufland supermarket is open daily until 10 p.m.
The Jeseníky area is a beautiful mountain paradise. It provides a wide range of opportunities for sports and cultural activities, relaxation, trips and entertainment. In the surroundings of the town [...]
Yes. Villa Element is aimed at all those who like active rest in the mountains with above-standard living comfort. The villa is equipped for relaxation (sauna, wine cellar, terrace with [...]
Yes, during your stay, the premises of the cellar with a kitchen, a sauna with a rest room, a games room with table tennis and darts are available to you. [...]

