I lost my keys! What should I do?
Please contact the Manager immediately +420 724 398573, or call +420 604 995373. The price for a lost set of keys is CZK 1000 and will be paid together with the additional payment upon departure.
Where can I pick up or return my keys?
The manager of Villa Element will give you the keys and the apartment upon your arrival. Upon departure, the Manager will take over the keys and the apartment again, including the additional payment of the remaining part of the accommodation price. The time of departure must be reported at least one day before departure.
When is it possible to check in and when do I have to leave the apartment?
Check-in is between 3 - 6 p.m. On the last day of your stay, you must leave the apartment by 10 a.m. If you want to arrive earlier or leave later, please contact us in advance, we will try to accommodate you.
How do I get to Villa Element when I arrive in Jeseník?
In the Contact tab on our website, you will find a map of Jeseník with a marked route to Villa Element.
Please contact the Manager immediately +420 724 398573, or call +420 604 995373. The price for a lost set of keys is CZK 1000 and will be paid together with [...]
The manager of Villa Element will give you the keys and the apartment upon your arrival. Upon departure, the Manager will take over the keys and the apartment again, including [...]
Check-in is between 3 - 6 p.m. On the last day of your stay, you must leave the apartment by 10 a.m. If you want to arrive earlier or leave [...]
In the Contact tab on our website, you will find a map of Jeseník with a marked route to Villa Element.
